Next Day Delivery
Our Wool Cool Eco packaging has been carefully designed to maintain a temperature of less than 5ºC for 48 hours. Your order will be carefully wrapped in insulating wool sleeves and packed with ice to maintain freshness, and then packaged in a recycled cardboard box.
When you place an order we will send a confirmation by e mail. Please ask any questions, or give any delivery instructions in the “order notes” at the checkout & we will contact you as soon as possible. Please make sure you include a daytime telephone number or mobile number where we can reach you, in case we have any questions regarding your choice. There may be occasions where a product may be out of stock or it may not be be possible to complete your order within the time requested. We will contact you as soon as possible to arrange an alternative delivery date or refund you immediately.
We deliver to the whole of the UK using a national next day carrier (except Northern Ireland). For delivery terms to the Scottish Islands, Isle of Wight or the Channel Islands please contact us for details of the charges levied by our carrier. We are unfortunately unable to deliver internationally.
Choice of delivery date. The default for delivery is as follows :
Orders placed up to Wednesday evening will default to Friday for delivery. Orders placed on a Thursday onwards will start accruing for the following Friday delivery.
You can choose an alternative Friday delivery date using the calendar box at the checkout, or if you would prefer another date you need to contact us direct to see if that will be possible.
You also have the option of arranging a delivery on a Saturday by paying an additional fee.
If you require an order fast tracked this might be possible – please call us on 01749 321021.
We cannot deliver on a Sunday or Monday.
There is a minimum order value of £35 for all orders. Our standard next delivery charge is £ 9.95 for orders up to a value of £140. For orders with a value over £140 delivery is FREE. We are unable to inform you of the likely time of delivery.
If you are going to be out on the day of delivery tell us somewhere your order can be safely left. Enter these details in the “order comments” box at the checkout. If you have any other questions please call us on 01749 321021.